All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. The majority of orders are delivered within 15 working days from shipping date.

We offer $7.95 flat rate shipping Australia wide.

How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 20 working days of receiving your shipping confirmation email, please contact us at info@luvagift.com with your name and order number, and we investigate it for you.